Terms of sale — Oryva Premium
The trial, the Premium subscription, its payment, its cancellation and what happens when it ends.
This English translation is provided for convenience. The French version (Conditions générales de vente — Oryva Premium) is the one accepted and recorded, and it prevails.
1. Scope
These terms of sale apply to the free trial and to the Oryva Premium subscription offered by MGCORP, in addition to the terms of use. They are accepted when the account is created and before any purchase; the acceptance is recorded.
2. What Premium includes
On top of the Free plan, Premium adds: up to 20 combined sources, unlimited favourites, 5 devices, encrypted sync, profiles and a kids profile, replay (when the source allows it), multi-view and resuming films and series on every screen.
Premium gives access to features of the player. It gives access to no content: the content depends solely on the user’s sources.
3. Free trial
A free 7-day Premium trial is offered once per person and per device, when the email address is verified. It requires no payment method and does not turn into a paid subscription automatically.
At the end of the trial, the account moves to the Free plan (article 7).
4. Price, order and payment
Price: €4.99 per month, or €49.99 per year (two months free compared with monthly), taxes included. The applicable price is the one shown when ordering; a price increase does not apply to the current period and is announced at least one month before the next renewal, the user remaining free to cancel.
The subscription is taken on oryva.org/en/premium, signed in to the Oryva account, and paid with PayPal (PayPal account or bank card through PayPal). Before paying, the user chooses the plan, reads the summary (plan, price, duration, renewal), accepts these terms and asks for the service to start immediately; these acceptances are recorded. The order is concluded when PayPal validates the payment.
An order confirmation, serving as a summary on a durable medium, is sent by email at once, then a receipt at each renewal. Payment methods are handled by PayPal under its own terms; Oryva neither receives nor keeps any card data.
When the subscription is offered in the app through Google Play, payment, billing and cancellation are handled by Google Play.
5. Duration, renewal and cancellation
The subscription is concluded for the chosen period (one month or one year) and renews automatically for the same period at the same price unless cancelled. For the yearly subscription, the user is told by email at least one month before each renewal of its date and of the possibility not to renew.
The user may cancel at any time, at no cost and without giving reasons, on oryva.org/en/premium (“Cancel my subscription”), a confirmation being sent by email at once; cancelling from their PayPal account has the same effect. Cancellation takes effect at the end of the current, already paid period, until which Premium stays active; no further payment is taken.
Deleting the Oryva account cancels the subscription taken on oryva.org and ends Premium immediately.
A subscription taken through Google Play is cancelled from Google Play (Payments & subscriptions).
6. Right of withdrawal
Consumers have 14 days from the subscription to withdraw, without giving reasons.
As Premium is a digital service provided immediately, the user expressly asks, when ordering, for it to start before the end of that period. If they withdraw within the 14 days, they are refunded the price paid, less the amount proportionate to the service provided until the withdrawal (articles L221-25 and L221-28 of the French Consumer Code). This request is recorded.
To withdraw, the user sends an unambiguous statement to [email protected] from their account address, for example using the model below. The refund is made within 14 days through the payment method used (PayPal) and ends the subscription.
Model withdrawal form: “To MGCORP (Oryva), [email protected]. I hereby give notice that I withdraw from the contract for the Oryva Premium subscription taken on [date], in the name of [name], Oryva account address: [email]. Date: [date].”
7. When Premium ends
At the end of the trial or of the subscription, the account moves automatically to the Free plan. Nothing is deleted:
sources beyond the first one are kept but paused; profiles are kept and the main profile is used; favourites remain, with no new ones beyond 5; replay, multi-view and sync are suspended.
Everything comes back as it was as soon as Premium resumes.
8. Legal guarantees
Consumers benefit from the legal guarantee of conformity of digital content and services (articles L224-25-12 and following of the French Consumer Code). They report any defect to [email protected].
9. Disputed payments
Before disputing a payment with PayPal or their bank, the user is invited to contact [email protected]: most requests (withdrawal, double payment, cancellation) are settled within 48 hours. In the event of a dispute, Oryva may produce the evidence relating to the contract and its performance: recorded acceptances, order confirmation, use of the service by the account’s devices. A cancelled or refunded payment ends Premium.
10. Complaints and mediation
Complaints: [email protected], with an answer within 30 days and the search for an amicable solution. French law applies.